Franki answers when you can't.
You're with a customer, in a meeting, driving between sites, or just heads-down on the work in front of you. The phone rings. You can't get to it. Franki does, picks up in your business's name, takes the enquiry like a proper receptionist would, and texts you the summary the second the caller hangs up.
It's the receptionist you don't have and the voicemail your customers will actually leave a message on. Never lose another lead to a missed call.
Busy, phone ringing
You're with a customer, on-site, in a meeting, driving. The phone rings and you can't reach it without stopping what matters. Franki picks up, takes the enquiry, and it lands on your phone as a text by the time you're free.
Evening and weekend enquiries
The customer who was thinking about you at 9pm on a Sunday. Franki takes their details, you call them back Monday morning with their name and the exact thing they asked about already in front of you.
When it's rammed
End-of-quarter push, seasonal surge, the day the newsletter went out. Phone rings ten times an hour. Franki handles every one, you get one tidy round-up at the end of the day.
Set up in five minutes, live by the end of the week.
Forward your line
Every UK mobile network supports forward-when-busy and forward-on-no-answer as toggles you set once. Point it at your dedicated Franki number. Your customers keep dialling the number they know.
She answers as you
"Hello, this is [your business], we can't get to the phone right now, can I take a message for you?" Warm, unhurried, honest about being an AI. Trained on the questions your customers actually ask.
You get an SMS
Within a minute of the caller hanging up: name, phone, what they wanted, when. Everything you need to call back at your first free moment. No voicemail to listen to, no missed-call guesswork.
Any small business where a missed call is a missed customer.
Sole traders and one-person operations. Family businesses. Small offices where whoever's nearest picks up the phone and today nobody's nearest. Home-service tradespeople, salons, clinics, studios, workshops, letting agents, small law and accountancy practices, tutors, coaches, consultants, mobile professionals of every stripe.
Anywhere the difference between answering the phone and letting it ring out is a customer either kept or lost. If that's you, Franki is built for you.
Your customers' calls stay yours.
Recordings are encrypted at rest, UK-hosted, GDPR-compliant. You see structured summaries, never the raw transcript. Nothing is used for training, nothing is shared.
Franki always identifies herself as an AI on first pickup. That protects your reputation, and it's what the ICO expects. No caller ever thinks they're talking to a human pretending to be your receptionist.
Delete any call, or the whole account, any time.
Never miss another booking.
Twenty minutes on a call. We'll talk through your setup, hand you a Franki number, and walk you through pointing your line at it. Live by the end of the week.